Worldwide PBX Market Update: It's All About IP

SUMMARY

For PBXs, IP telephony has crossed over from an emerging technology into the mainstream choice for business voice. The initial technical and operational challenges faced by IP PBXs are behind them, ROIs are proving the economics to be solid, and the productivity gains associated with the technology are and will continue to exceed those that could be realized with traditional telephony. User acceptance of IP telephony is high, with the sales of IP lines in the first half of 2007 solidly continuing to outpace those of traditional lines, as the move to IP telephony continues.

In short, it's all about IP in today's PBX marketplace.

This report provides insights into:

• 1. Market trends shaping the PBX marketplace.
• 2. Market share estimates for the leading PBX vendors.
• 3. Five-year line shipment forecasts for traditional and IP lines.
• 4. Five-year revenue forecasts for traditional and IP lines.
• 5. Results of 2007 PBX user survey.

TABLE OF CONTENTS

• Executive Summary
• PBX Market Overview
• Microsoft Enters the Market
• Steady IP Growth Continues to Shape Market Share
  • Market Shares- IP vs. Total Market
  • Geographic IP Line Shipments
• PBX Forecast Through 2011
  • Traditional/IP PBX Shipment Forecast
  • Traditional/IP PBX Revenue Forecast
• Insight From the Users' Perspective: The Move is on to IP
  • Factors Justifying IP PBX Purchase are Expanding
  • Users Focus on Network Security and Performance Considerations
  • Near-Term, Traditional Lines are Still a Factor
  • Long-Term, the Move is to IP
  • SIP has Increasing Influence on IP PBX Purchase Decisions
• Methodology
• Related In-Stat Reports
• Glossary

List of Tables

• Table 1. Vendor IP vs. Total PBX Market Shares- 2006
• Table 2. Vendor IP vs. Total PBX Market Shares- 1H07
• Table 3. Geographic IP Line Shipment 2006 + 1H07
• Table 4. Line Shipment Forecast- Traditional + IP PBX, 2006- 2011
• Table 5. Regional IP PBX Line Shipment Forecast, 2006- 2011
• Table 6. PBX Average Selling Price (US$)- Traditional and IP PBX, 2006- 2011
• Table 7. Revenue Forecast ($US Millions)- Traditional + IP PBX, 2006- 2011

List of Figures

• Figure 1. IP Line Revenue Forecast (US$ in Millions), 2006- 2011
• Figure 2. Line Shipment Forecast (US$ in Millions)- Traditional + IP PBX, 2006- 2011
• Figure 3. Revenue Forecast (US$ in Millions)- Traditional + IP PBX, 2006- 2011
• Figure 4. Justification for IP PBX Purchase
• Figure 5. Technical Areas of Most Concern
• Figure 6. IP PBX Deployment Strategies
• Figure 7. Long-Term Telephone Deployment Strategy
• Figure 8. SIP's Influence on IP PBX Purchase Decisions