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SUMMARY
The migration of small, medium, and branch offices to IP communication has
created a market for devices that serve multiple functions. The availability
of third-party application software, off-shore manufacturing, and
system-on-chip technology has driven the convergence of the router, Ethernet
switch, firewall security, VPN, and VoIP gateway market segments, forming a
new product segment that In-Stat named in 2004, the multi-service business
gateway (MSBG).
This report traces the development of the MSBG over the past three years. The
report identifies major technology trends and equipment suppliers. The MSBG
market is analyzed by examining primary applications, such as network
connectivity and IP voice communication.
The findings from a primary research survey of US businesses operating SMB or
branch offices are presented. The survey focuses on identifying business
attitudes toward the use of MSBG devices, as well as assessing future buying
behavior.
TABLE OF CONTENTS
- Executive Summary
- Introduction
- Evolving to an MSBG
- Birth of a New Product Segment?
- System-on-a-Chip Technology
- MSBG Applications
- Network Connectivity
- Wireless Internet Access
- Security Applications
- IP Voice Communications
- Other Emerging MSBG Applications
- Office-in-a-Box
- MSBG Buying Decisions
- A Historical Perspective
- The Migration to VoIP
- Wi-Fi-Enabled MSBGs
- Does Brand Matter?
- Distribution Channels
- Bundling
- Conclusion
- Methodology
- Related In-Stat Reports
List of Tables
- Table 1. MSBG Alliance Member Companies
- Table 2. Current Use of MSBGs by Size of Business
- Table 3. Branch Office MSBG Functions Currently in Use by Size of Business
- Table 4. Management of Branch Office Devices
- Table 5. Branch Office Voice Systems by Technology and Size of Business
- Table 6. Interest in Office-In-A-Box Devices
- Table 7. Reasons for Installing a Multi-Service Device by Business Segments
- Table 8. MSBG Sales Channels by Business Segment
- Table 9. Future MSBG Buying Criteria
- Table 10. Voice System Replacement Plans over Next 12 Months
- Table 11. Preference Toward MSBGs with Hosted Voice Services
- Table 12. Interest in Wi-Fi-Enabled MSBGs
- Table 13. Interest in Using Wi-Fi-Based FMC Services
- Table 14. Importance of MSBG Brand Names
- Table 15. Preference for Combining Best-of-Breed Brands
- Table 16. Preferred MSBG Sales Channels
- Table 17. Preference for MSBG/Network Service Bundles
List of Figures
- Figure 1. Emergence of Multi-Service Devices
- Figure 2. Is the MSBG One Segment or Many?
- Figure 3. OCTEON SoC Block Diagram
- Figure 4. Enterprise Branch Office Network Connectivity
- Figure 5. MSBG Hosted PBX Application
- Figure 6. MSBG Hosted IP Voice Service Application
- Figure 7. Increasing Penetration of IP Voice in Small, Medium and Branch
Offices
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