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UK Consumer Insights 2007: Homebase - DIY

Product Type: Market Research Report Publication Date: Jun 04, 2007
 
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SUMMARY

Overview

Introduction

Verdict Research: Consumer Insights 2007 are based around individual retailers and provide a highly detailed, data-rich overview of a retailer's customers, drawing on a nationwide survey of 6,000 shoppers each year.

Reasons to Purchase

  • New analysis, unique to these reports shows details about non-converting visitors including where they main shop and who they are.
  • Analysis by non-standard demographics is also presented to give a comprehensive picture of a retailer's customers.
  • Key demographics include among others, sex, age, social class, television region, marital status, housing tenure, working status and ACORN group

TABLE OF CONTENTS

  • CHAPTER 1 AT A GLANCE SUMMARY
    • Summary
  • CHAPTER 2 SHARE OF SHOPPERS
    • Homebase share of shoppers
    • Homebase share of shoppers by demographics
    • Homebase share of shoppers by television region
    • Homebase share of shoppers by household characteristics
    • Homebase share of shoppers by other characteristics and ACORN classification
  • CHAPTER 3 CONVERSION AND NON-CONVERSION
    • Homebase conversion of visitors to main users
    • Homebase conversion of visitors to main users by demographics and region
    • Homebase conversion of visitors to main users by household characteristics
    • Non-converting customers
    • Profile of Homebase non-converting customers by demographics and region
  • CHAPTER 4 PROFILE OF SHOPPERS
    • Homebase profile of shoppers by demographics
    • Homebase profile of shoppers by television region
    • Homebase profile of shoppers by household characteristics
    • Homebase profile of shoppers by other characteristics and ACORN classification
  • CHAPTER 5 LOYALTY
    • Homebase loyalty of main users
    • Homebase loyalty of main users by demographics and region
    • Homebase loyalty of main users by household characteristics
    • Homebase basic drivers of loyalty and disloyalty
    • Homebase detailed drivers of loyalty
  • CHAPTER 6 COMPETITION
    • Competition in DIY
    • Cross sector competitor dynamics
  • CHAPTER 7 APPENDIX
    • Basic methodology
    • The selection of parliamentary constituencies
      • Metropolitan county
      • Other 100% urban
      • Mixed urban/rural
      • Rural
    • The selection of enumeration districts
    • The selection of respondents
    • Post survey weighting
    • List of Tables
      • Table 1: Key performance indicators for Homebase in DIY
      • Table 2: Homebase change in visitor share (%) 2003-2007
      • Table 3: Homebase change in main user share (%) 2003-2007
      • Table 4: Homebase visitor and main user share by ACORN classification (%) 2007
      • Table 5: Homebase change in conversion rates (%) 2003-2007
      • Table 6: Homebase change in non-conversion rates (%) 2003-2007
      • Table 7: Main stores non-converters use instead of Homebase (%) 2007
      • Table 8: Homebase visitor and main user profile by household tenure (%) 2007
      • Table 9: Homebase change in loyalty (%) 2003-2007
      • Table 10: Homebase change in disloyalty (%) 2003-2007
      • Table 11: Homebase drivers of loyalty (%) 2003-2007
      • Table 12: Homebase drivers of disloyalty (%) 2003-2007
      • Table 13: Homebase detailed drivers of loyalty (%) 2007
      • Table 14: Cross sector matrix shopping (%) 2007
      • Table 15: Other retailers used (%) 2007
      • Table 16: Sample sizes by sector 2007
    • List of Figures
      • Figure 1: Homebase visitor share (%) 2003-2007
      • Figure 2: Homebase main user share (%) 2003-2007
      • Figure 3: Homebase visitor share by demographic group (%) 2007
      • Figure 4: Homebase main user share by demographic group (%) 2007
      • Figure 5: Homebase visitor share by television region (%) 2007
      • Figure 6: Homebase main user share by television region (%) 2007
      • Figure 7: Homebase visitor and main user share by household tenure (%) 2007
      • Figure 8: Homebase visitor and main user share by number of people in household (%) 2007
      • Figure 9: Homebase visitor and main user share by children in household (%) 2007
      • Figure 10: Homebase visitor and main user share by number of cars in household (%) 2007
      • Figure 11: Homebase visitor and main user share by working status (%) 2007
      • Figure 12: Homebase visitor and main user share by marital status (%) 2007
      • Figure 13: Homebase conversion rates (%) 2003-2007
      • Figure 14: Homebase non-conversion rates (%) 2003-2007
      • Figure 15: Homebase conversion rates by demographic group (%) 2007
      • Figure 16: Homebase conversion rates by region (%) 2007
      • Figure 17: Homebase conversion rates by household tenure (%) 2007
      • Figure 18: Homebase conversion rates by number of people in household (%) 2007
      • Figure 19: Homebase conversion rates by children in household (%) 2007
      • Figure 20: Homebase conversion rates by number of cars in household (%) 2007
      • Figure 21: Homebase non-conversion rates (%) 2003-2007
      • Figure 22: Homebase non-conversion rates by demographic group (%) 2007
      • Figure 23: Demographic profile of non-converting Homebase visitors (%) 2007
      • Figure 24: Regional profile of non-converting Homebase visitors (%) 2007
      • Figure 25: Homebase visitor profile by demographic group (%) 2007
      • Figure 26: Homebase main user profile by demographic group (%) 2007
      • Figure 27: Homebase visitor profile by television region (%) 2007
      • Figure 28: Homebase main user profile by region (%) 2007
      • Figure 29: Homebase visitor and main user profile by household tenure (%) 2007
      • Figure 30: Homebase visitor and main user profile by number of people in household (%) 2007
      • Figure 31: Homebase and main user profile by children in household (%) 2007
      • Figure 32: Homebase visitor and main user profile by number of cars in household (%) 2007
      • Figure 33: Homebase visitor and main user profile by working status (%) 2007
      • Figure 34: Homebase visitor and main user profile by marital status (%) 2007
      • Figure 35: Homebase loyalty (%) 2003-2007
      • Figure 36: Homebase disloyalty (%) 2003-2007
      • Figure 37: Homebase loyalty by demographics (%) 2007
      • Figure 38: Homebase loyalty by region (%) 2007
      • Figure 39: Homebase loyalty by household tenure (%) 2007
      • Figure 40: Homebase loyalty by number of people in household (%) 2007
      • Figure 41: Homebase loyalty by children in household (%) 2007
      • Figure 42: Homebase loyalty by number of cars in household (%) 2007
      • Figure 43: Homebase - other DIY stores used (%) 2007
      • Figure 44: Preference stores (%) 2007
      • Figure 45: Sectors shopped (%) 2007

UK Consumer Insights 2007: Homebase - DIY

Publisher: Datamonitor

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