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European Power Plant Maintenance Repair and Overhaul (MRO) Strategies
Product Type:
Market Research Report
Publication Date:
Feb 03, 2004
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SUMMARY
EXECUTIVE SUMMARY
Introduction to European Power Plant Service Requirements
Overview
Representative Interview Segmentation
Summary of Major Findings
The Changing Maintenance Repair and Overhaul (MRO) Process
Longer Lead Times for Critical Spare Parts
Major Overhauls and Repairs
Relationship with the OEM
Route to Market
Supplier Selection Criteria
Future Prospects for Full Maintenance Contracts and LTSAs
Service Provider Evaluation
Overview
Sample
Customer Engineering Awards
OVERVIEW
Objectives
Key Objectives
Understanding and Interpreting the Results of this StudyA Note ofCaution
Methodology
Questionnaire Design
Survey Method
Representative Interview Segmentation
THE CHANGING MAINTENANCE REPAIR AND OVERHAUL (MRO) PROCESS IN EUROPEANPOWER PLANTS
Routine Maintenance
Introduction
Responsibility for Day-to-Day Maintenance
Spare Parts Supply
Introduction
Boiler
Gas Turbine
Steam Turbine
Generator
Development of Lead Times for Critical Spare Parts
Major Overhauls and Repairs
Introduction
Boiler
Gas Turbine
Steam Turbine
Generator
Frequency of Major Overhauls for Key Power Plant Equipment
Duration of Major Overhauls for Key Power Plant Equipment
RELATIONSHIP WITH THE OEM
Notice Period for Major Overhaul Jobs
Introduction
Notice for Major Overhaul Jobs
Tender Process
Introduction
Tender Process
Adherence to Inspection and Maintenance Recommendations
Introduction
Adherence to Inspection and Maintenance Recommendations
ROUTE TO MARKET AND DECISION-MAKING
Introduction
Introduction
Initial Contact and Decision-Makers
Initial Contact
Internal Decision-Makers in Power Plants
SERVICE PROVIDER ASSESSMENT
Supplier Selection Criteria
Introduction
Overview of Supplier selection Criteria
Analysis by Key Countries
Analysis by Power Plant Technology
Overall Satisfaction
Introduction
Boiler/HRSG Service
Steam Turbine Service
Gas Turbine Service
DETAILED SATISFACTION ANALYSIS
Price
Boiler/HRSG Service
Steam Turbine Service
Gas Turbine Service
Delivery Time / Speed of Response
Boiler/HRSG Service
Steam Turbine Service
Gas Turbine Service
Quality of Work
Boiler/HRSG Service
Steam Turbine Service
Gas Turbine Service
Customer Service
Boiler/HRSG Service
Steam Turbine Service
Gas Turbine Service
Technical Know-How
Boiler/HRSG Service
Steam Turbine Service
Gas Turbine Service
Customer Training
Boiler/HRSG Service
Steam Turbine Service
Gas Turbine Service
CUSTOMER ENGINEERING AWARDS
Customer Engineering Awards
Customer Engineering Award for Customer Satisfaction in BoilerService
Customer Engineering Award for Customer Satisfaction in SteamTurbine Service
Customer Engineering Award for Customer Satisfaction in GasTurbine Service
Customer Engineering Award for Best Customer Service
Customer Engineering Award for Best Customer Training
FUTURE PROSPECTS FOR FULL MAINTENANCE CONTRACTS AND LTSAS
Full Maintenance Contracts
Current Full Maintenance Contracts
Breakdown by Type of Operator
Future Prospects
Future Reductions in O&M Staffing
Prospects for O&M Contracts
TABLE OF CONTENTS
EXECUTIVE SUMMARY
Introduction to European Power Plant Service Requirements
Overview
Representative Interview Segmentation
Summary of Major Findings
The Changing Maintenance Repair and Overhaul (MRO) Process
Longer Lead Times for Critical Spare Parts
Major Overhauls and Repairs
Relationship with the OEM
Route to Market
Supplier Selection Criteria
Future Prospects for Full Maintenance Contracts and LTSAs
Service Provider Evaluation
Overview
Sample
Customer Engineering Awards
OVERVIEW
Objectives
Key Objectives
Understanding and Interpreting the Results of this StudyA Note ofCaution
Methodology
Questionnaire Design
Survey Method
Representative Interview Segmentation
THE CHANGING MAINTENANCE REPAIR AND OVERHAUL (MRO) PROCESS IN EUROPEANPOWER PLANTS
Routine Maintenance
Introduction
Responsibility for Day-to-Day Maintenance
Spare Parts Supply
Introduction
Boiler
Gas Turbine
Steam Turbine
Generator
Development of Lead Times for Critical Spare Parts
Major Overhauls and Repairs
Introduction
Boiler
Gas Turbine
Steam Turbine
Generator
Frequency of Major Overhauls for Key Power Plant Equipment
Duration of Major Overhauls for Key Power Plant Equipment
RELATIONSHIP WITH THE OEM
Notice Period for Major Overhaul Jobs
Introduction
Notice for Major Overhaul Jobs
Tender Process
Introduction
Tender Process
Adherence to Inspection and Maintenance Recommendations
Introduction
Adherence to Inspection and Maintenance Recommendations
ROUTE TO MARKET AND DECISION-MAKING
Introduction
Introduction
Initial Contact and Decision-Makers
Initial Contact
Internal Decision-Makers in Power Plants
SERVICE PROVIDER ASSESSMENT
Supplier Selection Criteria
Introduction
Overview of Supplier selection Criteria
Analysis by Key Countries
Analysis by Power Plant Technology
Overall Satisfaction
Introduction
Boiler/HRSG Service
Steam Turbine Service
Gas Turbine Service
DETAILED SATISFACTION ANALYSIS
Price
Boiler/HRSG Service
Steam Turbine Service
Gas Turbine Service
Delivery Time / Speed of Response
Boiler/HRSG Service
Steam Turbine Service
Gas Turbine Service
Quality of Work
Boiler/HRSG Service
Steam Turbine Service
Gas Turbine Service
Customer Service
Boiler/HRSG Service
Steam Turbine Service
Gas Turbine Service
Technical Know-How
Boiler/HRSG Service
Steam Turbine Service
Gas Turbine Service
Customer Training
Boiler/HRSG Service
Steam Turbine Service
Gas Turbine Service
CUSTOMER ENGINEERING AWARDS
Customer Engineering Awards
Customer Engineering Award for Customer Satisfaction in BoilerService
Customer Engineering Award for Customer Satisfaction in SteamTurbine Service
Customer Engineering Award for Customer Satisfaction in GasTurbine Service
Customer Engineering Award for Best Customer Service
Customer Engineering Award for Best Customer Training
FUTURE PROSPECTS FOR FULL MAINTENANCE CONTRACTS AND LTSAS
Full Maintenance Contracts
Current Full Maintenance Contracts
Breakdown by Type of Operator
Future Prospects
Future Reductions in O&M Staffing
Prospects for O&M Contracts
European Power Plant Maintenance Repair and Overhaul (MRO) Strategies
Publisher: Frost & Sullivan
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