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SUMMARY
This research provides an understanding of the maintenance repair and overhaul
requirements and strategies of utility and Independent Power Producer (IPP)
plants in Western Europe, as well as the key strategic opportunities and
players within this sector.
TABLE OF CONTENTS
Executive Summary
Study Background
- Study Objectives
- Methodology - Fieldwork Details
- Methodology - Questionnaire Design
Classification
- Country
- Primary Fuel
- Plant Capacity
- Type of Plant
Market Analysis
- OEM Suppliers
- Perceptual Map
- Satisfaction with Suppliers
- Customer Retention Matrix
The Maintenance, Repair & Overhaul Process
- Responsibility for Operation of the Plant
- Responsibility for Routine Maintenance
- Supplier of Critical Spare Parts
- Provider of Major Overhauls
- Frequency of Major Overhauls
- Duration of Major Overhauls
- Notice Time to OEMs for Major Overhaul Jobs
- Change in Lead Times on Critical Spare Parts in the Past Two Years
- Adherence to OEM's Inspection & Maintenance Recommendations
- Strategies for Managing the Life of Ageing Plants
Attitudinal Statements: Importance & Ratings
- Importance of Attributes for Rating Suppliers
- Importance Derivation
- Importance of Attributes for Selection of Service Providers
- Importance of Attributes for a Successful Plant
Rating of Service Providers
- Boilers / HRSGs
- Steam Turbines
- Gas Turbines
Buying Behaviour
- Initial Point of Contact with Potential Providers
- Final Decision Maker for Maintenance & Upgrades
- Average No. of Quotes Obtained for Major Overhaul & Repair Jobs
- Presence of a Full Maintenance Contract
- Interest Levels in a Performance-Based Maintenance Contract
- Expected Change in O&M Staffing Levels
- Expect to Conclude an Operation & Maintenance Contract in Next Three Years
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