Personal and Mobile Computing Survey - Business User Spending Intentions, 2004

SUMMARY

This document is about Personal and Mobile Computing Survey - Business UserSpending Intentions, 2004

TABLE OF CONTENTS

• Table of Contents
• IDC Opinion
• In This Study
  • Methodology
  • Figure: Survey Structure
    • Respondent Profile and Methodology
    • Table: Segmentation of Survey Respondents by Sector
• Situation Overview
  • Current Equipment
    • Desktop Versus Notebook
    • Table: Desktops Versus Notebooks
    • Figure: Proportion of Notebook to All PCs by Business Segmentation
    • Table: PC Penetration Rates
    • Brand of Current Equipment
      • Desktops
      • Table: What is the Main Brand of Your Desktop PCs?
      • Table: Preferred Desktop Brand by Business Segment (%)
      • Notebooks
      • Table: What is the Main Brand of Your Notebook PCs?
      • Table: Preferred Notebook Brand by Business Segment (%)
      • Desktop and Notebook Brand by Country
    • Operating System Usage
    • Figure: Operating System Usage
    • Figure: Average Proportion of PCs Expected to be Running WindowsXP by End of 2004
  • Purchase Intentions
    • Desktops
    • Table: How Many Desktops Will You Have Bought by the End of 2003?How Many Do You Intend to Buy in 2004?
    • Figure: Out of the Desktops You Intend to Purchase in 2004, WhatType Do You Intend to Buy? (Average Proportion)
    • Notebooks
    • Table: How Many Notebooks Will You Have Bought by the End of 2003?How Many Do You Intend to Buy in 2004?
    • Figure: Average Proportion of New Notebook Purchases in 2004 to beSplit Between Traditional and Smaller Format Notebooks
      • Notebook Choice Criteria and Supplier Rating
      • Table: When Choosing a Notebook, How Important are theFollowing Factors? (On a Scale of 1 to 5)
      • Figure: Proportion of Businesses Interested in Purchasing17in. Notebooks in 2004
      • Table: What Are the Most Important Criteria When Choosing aNotebook Supplier?
      • Table: How Would You Rate the Following Vendors on TheirOverall Notebook Offering, Including Product, Price andServices? (Scale >From 1 to 5, Where 5 is Good)
      • Tablet PCs
      • Figure: Business Approach With Tablet PC Products
      • Table: Which User Groups Within Your Organization Do or WillUse Tablet PCs?
    • Desktop/Notebook Replacement
    • Figure: Average Proportion of Notebook Purchases ReplacingDesktops in 2003
    • Figure: Average Proportion of Notebook Purchases ReplacingDesktops in 2004
    • Table: Apart From the Price, What Prevents You From Replacing Moreof Your Desktops With Notebooks?
    • Investment Priorities
    • Table: Average Importance Placed on Investment Priorities for 2004(Where 5 is Very Important and 1 is Unimportant)
      • Wireless Networks
      • Figure: What are Your Plans in Relation to Wireless Networks?
      • Figure: Of the Notebooks That You Intend to Buy in 2004, WhatProportion Will Have Integrated Wireless Capabilities?
      • Figure: Which of the Following Does Your Wireless StrategyInclude?
      • Figure: Who Do You See as the Best Positioned to Provide YouWith a Wireless Solution?
      • Thin Clients
      • Figure: Attitude to Thin Clients
  • Purchasing Patterns
    • Renewal Cycles
    • Figure: For How Many Years Do You Keep Your Desktop PCs BeforeReplacing Them With a New System?
    • Figure: For How Many Years Do You Keep Your Notebook PCs BeforeReplacing Them With a New System?
    • Purchase Timing
    • Figure: When Do You Plan to Make the Majority of Your PC Purchasesin 2004?
    • Channel Preferences
    • Figure: Where Do You Buy Your PCs?
    • Figure: If Bought Directly From the Manufacturer, From WhichSource?
    • Figure: If Bought From a Distribution Partner or Store, From WhichSource?
    • Pricing
    • Figure: How Much Would You Expect to Pay for a NewDesktop/Notebook? (?)
    • Leasing
    • Figure: Average Percentage of PC Ownership Types
    • Figure: Have You Considered Renting or Leasing?
      • Outsourcing
      • Figure: Are You Supporting Your PCs Internally or are TheyBeing Support by an IT Services Provider?
      • Figure: Are You Considering Outsourcing the Maintenance ofYour Hardware?
    • Choice of Hardware Supplier
    • Figure: Top Three Criteria You Would Use in Choosing an ITHardware Supplier
    • Table: How Do You Rate Each of the Following Suppliers on theThree Qualities You See as Being Most Important?
  • General
    • Grid and Utility Computing
    • Table: How Would You Describe Your Use of Grid Computing?
    • Figure: Do You Feel That Grid Computing Has Been AdequatelyExplained by Vendors?
    • Table: How Would You Describe Your Approach to Utility Computing?
  • IT Investment in 2004
  • Figure: How Large Do You Expect Your IT Budget to be in 2004? (?)
  • Figure: Allocation of IT Budgets in 2004
  • Table: Apart From Cost, What is the Key Problem You Face in ProposingNew Technology Investment Within Your Company?
• Future Outlook
• Essential Guidance
• Learn More
  • Related Research
  • Appendix
    • IDC USER SURVEY 2004 - QUESTIONNAIRE
      • Introduction
      • Introduction: Screening Questions
      • PCs
      • Servers
  • Synopsis