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SUMMARY
Overview
Next Generation Networks (NGN) promises a high quality end-user experience.
Telecommunications service providers expect the NGN framework to provide them
with tools that would ensure customer loyalty. However, the path towards
achieving the ideal NGN is fraught with formidable challenges. The most
critical challenge confronting operators is optimizing their OSS and BSS
platforms, systems, and processes.
The OSS/BSS vendor environment is extremely competitive with close to 400
vendors, mostly specialized in niches and having a strong services arm. Vendor
categories include Comprehensive Solution Providing Pure OSS/BSS Vendors,
Comprehensive Solution Providing Composite Vendors, Skill-set Extension
Solution Providers and Core Strength Concentrators - BSS and OSS. The vendor
landscape is characterized by extensive M&A activity.
The report "Next Generation Network OSS/BSS Market and Forecast 2008-2013"
provides a comprehensive analysis of drivers and issues related to technical
and business aspects of OSS/BSS deployments and developments while forecasting
their growth over the next five years.
Important Questions Answered by this Report
- What are the telecom network operator interests in NGN OSS/BSS?
- What are the challenges to OSS and BSS implementation?
- What are the best OSS and BSS approaches for NGN?
- What are the technologies involved in OSS and BSS?
- Who are the leading vendors for NGN OSS/BSS?
- What is the market forecast for OSS and BSS?
Additional Value in this Publication
Technical Overview of OSS and BSS in NGNs: This section begins with an
introduction to OSS and BSS and their roles in the operator environment. It
explains the various blocks that go into building of the OSS: Network
elements, events, alarms and others. It next explains the BSS building blocks:
Billing, rating, mediation, charging, customer care and others. This section
is followed by the description of prevalent industry approaches like TMN -
FCAPS model that are widely followed by operators. The section then analyzes
the technical impact of NGN on OSS and BSS architectures.
Vendor Analysis: Profiles of 35 vendors offering OSS/BSS products and
services for next generation networks. This section first explains the basis
of vendor selection including vendor classification, innovative contribution,
market leadership position and future growth path. Each vendor is then
analyzed in the light of its product and solution portfolio, major
implementations, differentiating aspects with other vendors and their future
plans. The report includes recommendations to vendors including
diversification, best practices, market segment, and solution approach.
Operator Case Study - British Telecom (BT): This section evaluates BT
relative to its OSS and BSS initiatives with respect to its three principle
lines of business, vendors involved, platform, and current approach to
implementation.
Quantitative Analysis and Forecast: This section begins with a detailed
explanation of the research methodology. Quantitative analysis includes
measurable items such as billing systems, network management systems and their
sub-classes (mediation, wholesale billing, retail billing, CRM, revenue
assurance, resource management, task management, delivery management,
synchronization management) along with geographical segmentation, trends and
projections. Importantly, the quantitative analysis assesses the impact of
various drivers and issues on the above measurable items, thus forming a
logical conclusion of the quantitative discussion in the previous sections.
Note: This section represents a comprehensive forecast including
Forecast Methodology by Overall OSS and BSS Software Market, Split by OSS and
by BSS separately, by geography (NA, EMEA, CALA, and APAC), and by modular
break-up including: Network Planning and Engineering (NPE), Fault Management
(FM), Performance Management (PM), Provisioning and Service Activation (PSA),
Inventory Management (IM), Billing and Customer Care (B&CC), Mediation (MD),
and Revenue Assurance (RA). The section also includes OSS/BSS Vendor Rakings
Based on Net Profit Margins.
Target Audience
- Network operator managers tasked with making long-term architecture and
support system decisions including vendor decisions
- Product management personnel concerned with the impact of OSS and BSS
systems on next generation application and services rollout such as IP
Multimedia Subsystem (IMS) and technology and/or application frameworks or
platforms
- Managers and Directors tasked with OSS responsibilities and anyone that is
involved in OSS/BSS decision making
- Vendors, suppliers, and service providers to network operators interested
in their prospects for selling into the carrier marketplace
- Network and Engineering personnel seeking specific information such as
leading OSS/BSS Approaches including as OSS/J, OSA/Parlay, MDA, Information
Technology Infrastructure Library (ITIL). This publication has both
business/market information and technical information!
Select Report Findings
- Consolidated OSS and BSS revenues will grow from USD 15363.6 million in
2008 to USD 20303.4 in 2013 at a CAGR of 8.1%.
- Revenues of traditional OSS functions will grow from USD 7662.9 million in
2008 to USD 11485 million in 2013 at a CAGR of 8.4% while those of traditional
BSS functions will grow from USD 7700.7 million to USD 8817.9 million in the
same period
- Performance Management will register the maximum absolute growth in terms
of revenues among the traditional OSS functions followed by Provisioning and
Service Activation and Inventory Management.
- Revenue Assurance, Billing &Customer Care and Mediation will record the
almost equal growth in terms of revenues in traditional BSS functions.
Revenues of Billing & Customer Care will be almost flat while Revenue
Assurance will emerge as the fastest growing BSS function.
- APAC will top the growth in terms of revenues and percentage share among
geographic regions
- Share of services component in the revenues will increase from two-fifths
to more than three-fifths
Key Benefits of Report
- Component-wise and region-wise breakup of the market for overall OSS/BSS
revenues
- Component-wise and region-wise breakup of the market for individual
functional modules of overall OSS/BSS revenues
Companies in Report
Vendors Covered in Report
- AdventNet Inc
- Agilent Technologies Inc
- AI Metrix
- Alcatel
- Amdocs
- Argent Networks
- Ascom Deutschland GmbH
- BCGI
- BEA
- CBOSS
- Celona
- Ceon Corporation
- Cerillion
- Comarch
- Comptel
- Comverse
- Concord Communications Inc (Acquired by CA)
- Convergys
- Cramer Systems
- Elsaq
- Evolving Systems Inc
- Fair Isaac
- Formula Telecom Solutions
- Granite Systems
- Hewlett-Packard
- IBM
- Infosys
- Intec
- InterSystems
- Intracom
- IP Value
- IPWORTH
- LHS
- Lightbridge Inc
- Lucent
- MetaSolv
- Metratech
- Micromuse
- Microsoft
- MindCTI Ltd
- Monfox
- Motorola
- Mycom International
- Nokia
- Nortel
- Openet Telecom
- Oracle
- Orga Systems
- Quallaby
- Redknee
- Redrock Communications
- Siemens
- Sigma Systems
- SRIT
- STROM Telecom
- SubexAzure
- Sun Microsystems
- Syndesis
- TechMahindra
- Telcordia Technologies Inc
- Trendium
- TTI-Telecom
- Vallent
- Vallent Corp.
- Vertel
- Vitria
- VPIsystems Inc
- Xalted Networks
Operators Mentioned in Report
- 3 (Hutchison)
- AAPT
- Afghan Wireless
- Airtel
- Alltel
- America Movil
- ARTelecom
- AT&T
- AT&T Wireless
- BakCell
- Batelco
- Bell Canada
- Bell South
- BellSouth Communications
- Brasil Telecom
- BT
- BT Wholesale
- BTTB
- Buoygues Telecom
- Cable and Wireless
- Camtel
- Cbeyond Communications
- Celcom
- China Mobile
- China Unicom
- Chunghwa Telecom
- Cincinnati Bell
- Cingular
- Cingular Wireless
- Colombia Velcom (MDC)
- Comcast
- Cosmote
- Covad Communications
- Cox Communications
- CSX
- Cybercity
- Deutsche Telekom
- Digicel
- Digitel Venezuela
- Eircom
- Entel PCS
- E-Plus
- Equant
- Eschelon Telecom
- ETB
- Freenet.de
- Globalstar
- H3G
- Hutch
- Inmarsat
- Intelco International Telecommunications
- JTB
- K'cell
- Korea Telecom
- KPN Carrier Services
- KPN Group
- KTF
- MCI
- Meditel
- Meteor Communications
- Mobifone
- mobilkom
- MobilTel
- MovieBeam
- MTS
- NavLink
- Nepal Telecom
- Netia
- Nextel
- NTT
- O2
- Omantel
- Orange
- Orascom
- Paetec Communications
- Pipex
- Progress Telecom
- Qwest
- Rogers
- SBC
- SingTel
- Sonera Carrier Networks
- Sprint
- Sri Lanka Telecom
- Sunrise
- Swisscom
- T Mobile
- TCAT
- Tele2
- Telecom Italia
- Telecom Italia Mobile
- Telecom Personal
- Telefonica Del Peru
- Telefonica Empresas
- Telefonica S.A
- Teleglobe
- Telekom Malaysia
- Telekom Srpske
- Telenet
- Telewest Broadband
- TeliaSonera
- Telmex
- Telsim
- Telstra
- TelstraClear
- TELUS
- The MTN Group
- TIM
- Time Warner Telecom
- TM Cell
- T-Mobile
- T-Mobile (Austria)
- T-Mobile UK
- Turkcell
- Tyco Telecommunications
- Verizon
- Verizon Communications
- Verizon Wireless
- VirginMobile
- Vodafone
- Wataniya Telecom
- WilTel Communications
- XO Communications
TABLE OF CONTENTS
Chapter 1: Introduction
- Executive Summary
- What is NGN?
- History of NGN
- Comparison of NGN with Public Switched Telephone Network and with Public
Switched Data Network
- Drivers of NGN
- Telecom Operator and Vendor Interests
- Improvement in Access Technologies
- Reduced Vendor Dependency
- Challenges for NGN
- Large Scale Capital Expenditure
- Operational Challenges
- Integration of Multiple Private Networks and Application into the Larger
Public Networks
- Quality of Service (QoS)
- National Security and Competitive Policies
Chapter 2: Challenges for OSS and BSS in NGN
- Functional Modules of OSS
- Functional Modules of BSS
- Challenges for OSS and BSS
- OSS Challenges
- Stakeholder Apprehensions
- Framework to Integrate Customization Demands
- Smooth Transition from Existing OSS Frameworks
- Multi-vendor Co-ordination
- BSS Challenges
- SDP: The Shock Absorber
- NGOSS: The Convergent Approach
- Key NGOSS Terminology
- eTOM
- SID
- TNA
- NGOSS Compliance Tests
- The NGOSS Lifecycle
- Advantages of NGOSS
Chapter 3: Approaches and Technologies
- Fundamental Concepts
- Middleware
- Service Oriented Application Protocol (SOAP)
- Web Services (WS)
- Extensible Markup Language (XML)
- OSS/BSS Frameworks
- Telecommunication Management Network (TMN)
- FCAPS
- Messaging Formats
- Simple Network Management Protocol (SNMP)
- Common Management Information Protocol (CMIP)
- Enterprise Data Organization Approaches
- Enterprise Application Integration (EAI)
- Enterprise Service Bus (ESB)
- Leading OSS/BSS Approaches
- OSS/J
- OSAParlay
- MDA
- Information Technology Infrastructure Library (ITIL)
- Operator Case Study - British Telecom
Chapter 4: Vendor Analysis
- Vendor Landscape Observations
- Vendor Classification
- Comprehensive Solution Providing Pure OSS/BSS Vendors
- Comprehensive Solution Providing Composite Vendors
- Skill-set Extension Solution Providers
- Core Strength Concentrators - BSS
- Core Strength Concentrators - OSS
- Vendor Summary
- AdventNet Inc
- Agilent Technologies Inc
- Amdocs
- CBOSS
- Cerillion
- Comarch
- Comptel Corporation
- Comverse
- Evolving Systems Inc
- Formula Telecom Solutions
- Hewlett-Packard Company
- IBM
- Intec Telecom Systems
- LHS
- Metratech
- MindCTI Ltd
- Oracle
- Redknee
- Sobha Renaissance IT (SRIT)
- Subex Azure Limited (SAL)
- SYS Technologies (Formerly AI Metrix)
- Telcordia Technologies Inc
- Trendium
- VPIsystems Inc
- Xalted
- Xius-BCGI
Chapter 5: Quantitative Forecasts and Analysis
- Forecast Methodology
- Overall OSS and BSS Software Market
- Overall Revenue Split Up
- OSS Split-Up
- BSS Split-Up
- Geographical and Revenue Component-wise Distribution
- Overall Geographical Distribution
- Overall Revenue Component-wise Distribution
- Modular Break-Up
- Network Planning and Engineering (NPE)
- Fault Management (FM)
- Performance Management (PM)
- Provisioning and Service Activation (PSA)
- Inventory Management (IM)
- Billing and Customer Care (B&CC)
- Mediation (MD)
- Revenue Assurance (RA) OSS/BSS Vendor Rakings Based on Net Profit Margins
- Conclusions
- Recommendations
Table of Tables
- Table 1 1: Comparison between NGN, PSTN and PSDN
- Table 4 2: Vendor Summary
- Table 1 1: Comparison between NGN, PSTN and PSDN
- Table 4 1: Vendor Summary
- Table of Figures
- Figure 2-1: OSS and BSS Positions
- Figure 2-2: NGOSS Schematic
- Figure 2-3 ETOM
- Figure 2-4: SID Business Entity Framework
- Figure 2-5: NGOSS lifecycle management
- Figure 3-1: Logical Layers of TMN
- Figure 3-2: NGOSS and OSS/J Synchronization
- Figure 3-3: TMF/Prosspero Processes
- Figure 3-4: OSA/Parlay Framework
- Figure 3-5: MDA Levels
- Figure 3-6: OSS/J API Proposed Coverage for BT
Table of Charts
- Chart 5-1: Consolidated OSS/BSS Revenues (In Million USD)
- Chart 5-2: Consolidated Revenue Functional Split-Up (In Million USD)
- Chart 5-3: OSS Revenue Split-Up (In Million USD)
- Chart 5-4: BSS Revenue Split-Up (In Million USD)
- Chart 5-5: Consolidated Revenue Geographical Split-Up (In Million USD)
- Chart 5-6: Consolidated Revenue Geographical Summary (%)
- Chart 5-7: Consolidated Revenue Component-wise Split-Up (In Million USD)
- Chart 5-8: NPE Geographical Split-Up (In Million USD)
- Chart 5-9: NPE Geographical Summary (%)
- Chart 5-10: NPE Component-wise Split-up (In Million USD)
- Chart 5-11: FM Geographical Split-Up (In Million USD)
- Chart 5-12: FM Geographical Summary (%)
- Chart 5-13: FM Component-wise Split-up (In Million USD)
- Chart 5-14: PM Geographical Split-Up (In Million USD)
- Chart 5-15: PM Geographical Summary (%)
- Chart 5-16: PM Component-wise Split-up (In Million USD)
- Chart 5-17: PSA Geographical Split-Up (In Million USD)
- Chart 5-18: PSA Geographical Summary (%)
- Chart 5-19: PSA Component-wise Split-up (In Million USD)
- Chart 5-20: IM Geographical Split-Up (In Million USD)
- Chart 5-21: IM Geographical Summary (%)
- Chart 5-22: IM Component-wise Split-up (In Million USD)
- Chart 5-23: B&CC Geographical Split-Up (In Million USD)
- Chart 5-24: B&CC Geographical Summary (%)
- Chart 5-25: B&CC Component-wise Split-up (In Million USD)
- Chart 5-26: MD Geographical Split-Up (In Million USD)
- Chart 5-27: MD Geographical Summary (%)
- Chart 5-28: MD Component-wise Split-up (In Million USD)
- Chart 5-29: RA Geographical Split-Up (In Million USD)
- Chart 5-30: RA Geographical Summary (%)
- Chart 5-31: RA Component-wise Split-up (In Million USD)
- Chart 5-32: Operator Billing Revenue Losses (In Million USD)
- Chart 5-33: OSS/BSS Vendor Ranking Based On Net Profit Margins (%)
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