European City Destinations - Europe - November 2003

SUMMARY

This new report from Mintel Travel and Tourism offers a unique insight intothe tourism dynamics of the most visited European City destinations, studyingtheir attractions, tourist trends, tourism infrastructure and accommodationcapacity. Providing a level of information as vital to travel companies, hoteloperators and investment analysts as it is to government tourist boards, thisreport covers the tourism trends of:

•  London
•  Paris
•  Rome
•  Amsterdam
•  Dublin
•  St Petersburg
•  Istanbul
•  Vienna
•  Madrid
•  Barcelona

European City Destinations also investigates the potential of emerging citydestinations to become major forces in the travel industry, including Budapest,Dubrovnik, Lisbon, Stockholm and Tallinn. Analysis of each city includes

•  City overview
•  Attractions breakdown
•  Arrivals - overall numbers and source country breakdown
•  Tourism and the economy
•  Market characteristics
•  Analysis of visit purposes
•  Average length of stay
•  Seasonality of visits
•  MICE tourism trends
•  Accommodation capacity
•  Transport facilities
•  Organisation of tourism
•  Future prospects

Analysis of these destinations is given an extra edge by including exclusiveinterviews with leading industry figures. For instance our independentexamination of the tourism characteristics of London is complemented by arevealing interview with the Mayor of London, Ken Livingston. With such anin-depth level of analysis, European City Destinations offers a hugelysignificant overview of the European travel market, written by industry expertsfor industry professionals.

TABLE OF CONTENTS

Introduction

• Figure 1: Foreign arrivals in top 10 European cities, 1999-2002
• Emerging destinations
• Figure 2: Foreign arrivals in selected emerging European city destinations, 1999-2002

Data sources

• ICCA data
• D&T HotelBenchmark

Amsterdam

Overview

Data sources

Attractions

• Figure 3: Leading visitor attractions, 2001-02

Arrivals

• Figure 4: Total arrivals, 2001-02
• Figure 5: Guests and overnights by leading source markets, 2001-02

Tourism and the economy

• Figure 6: Recreational spending by branch of industry, 2001

Market characteristics

• Figure 7: Purpose of visit to Amsterdam, 2001
• Figure 8: Hotel overnights by month, 2001

MICE tourism

• Figure 9: Conference and delegate numbers, 1999-2002
• Figure 10: Congress market share by venue type, 2001-02
• Figure 11: Market share by number of international meetings, 1998-2002

Accommodation

• Figure 12: Hotel capacity by category, 2002
• Figure 13: Occupancy rates by category, 2001-02
• Figure 14: Hotel performance, 2001-02

Transport

• Figure 15: Commercial passengers by category, 2001-02

Organisation of tourism

Industry comment

Future prospects

Barcelona

Overview

Data sources

Attractions

• Figure 16: Top 10 attractions, 2001-02

Arrivals

• Figure 17: Arrivals and overnights, 1992-2002
• Figure 18: Arrivals in Barcelona by nationality and market share, 2001-02

Tourism and the economy

• Figure 19: Average daily out-of-hotel spending according to category, 2001-02

Market characteristics

• Purpose of visit
• Figure 20: Arrivals by purpose of visit, 2001-02
• Figure 21: Tourists by age and sex, 2002
• Average length of stay
• Figure 22: Average length of stay in days, 2001-02
• Seasonality
• Figure 23: Seasonality of visit, 2002

MICE tourism

• Figure 24: Market share by number of international meetings, 1998-2002
• Figure 25: Number of MICE delegates visiting Barcelona, 2000-02

Accommodation

• Figure 26: Hotels and room capacity, 2001-02
• Figure 27: Average occupancy rates, 2000-02
• Figure 28: Hotel performance, 2002-02

Transport

• Figure 29: Tourists by means of entry, 2000-02
• Figure 30: Barcelona airport passengers, 2000-02
• Figure 31: Cruise trips and passengers to Barcelona, 2000-02

Organisation of tourism

• Figure 32: Passengers on Barcelonas city transport, 2000-02

Industry comment

Future prospects

Dublin

Overview

Data sources

Attractions

Arrivals

• Figure 33: International and domestic tourists to Dublin, 1999-2002

Tourism and the economy

• Figure 34: Tourist expenditure in Dublin by country of origin, 2000-02

Market characteristics

• Figure 35: Purpose of visit by source market, 2002
• Figure 36: Average length of stay, 2002
• Figure 37: Profile of overseas tourists, 2002
• Figure 38: Seasonality of visit by country of origin, 2002

MICE tourism

• Figure 39: Market share by number of international meetings, 1998-2002

Accommodation

• Figure 40: Available hotel rooms by category, 2000-02
• Figure 41: Average occupancy rates, 1998-2002
• Figure 42: Hotel performance, 2001-02

Transport

• Figure 43: International tourists by means of arrival, 2002

Organisation of tourism

Industry comment

Future prospects

Istanbul

Overview

Data sources

Attractions

• Aya Sofya
• Blue Mosque
• Topkapi Palace
• Grand Bazaar
• Museums and cruises

Arrivals

• Figure 44: Distribution of tourist arrivals by main tourism centres, 2000-02
• Figure 45: Arriving foreign visitors of Istanbul by nationality and gateway, 2001-02

Tourism and the economy

• Figure 46: Average expenditure per foreign tourist in Turkey, 1993-2001

Market characteristics

• Purpose of visit
• Length of stay
• Seasonality of visit

MICE tourism

• Figure 47: Market share by number of international meetings, 1998-2002

Accommodation

• Figure 48: Distribution of licenced accommodation establishments by main tourism centres, 2002
• Figure 49: Occupancy rates in Istanbul, 1998-2002
• Figure 50: Hotel performance, 2001-02

Transport

• Figure 51: Passenger arrivals at Istanbul (A.H.L.) Airport by years and countries where charter companies are registered, 2000-02
• Air travel
• Rail, coach and bus routes
• Cruises and ferries

Organisation of tourism

Industry comment

Future prospects

London

Overview

Data sources

Attractions

• Figure 52: London attractions with over 300,000 visits a year, 1998-2002

Arrivals

• Figure 53: International arrivals in London, 1999-2002
• September 11th
• Figure 54: International visitors to London, 1999-2002
• Figure 55: Number of overnight visits to London by area of residence, 2002-03

Tourism and the economy

• Figure 56: Volume and spending of tourists in London, 2002
• Figure 57: Average expenditure, 2002

Market characteristics

• Purpose of visit
• Figure 58: International visits by purpose of trip, 1999-2002
• Length of stay
• Figure 59: Length of stay for international tourists to London, 1999-2002
• Seasonality of visit
• Figure 60: International visits to London by quarter, 1999-2002
• Figure 61: Seasonality of tourism, 2002

MICE tourism

• Figure 62: Market share by number of international meetings, 1998-2002

Accommodation

• Figure 63: Hotel performance, 2001-02
• Figure 64: Occupancy rates in London, 1998-2002
• Figure 65: Overseas marketshare of bednights in London, 2001-03

Transport

• Figure 66: Visits and Nights by mode of transport, 1999-2002

Organisation of tourism

Industry comment

Future prospects

• Figure 67: Visits to London, 1999-2003

Madrid

Overview

Data sources

Attractions

Arrivals

• Figure 68: Visitors to the Madrid region, 1998-2002
• Figure 69: Arrival by leading source markets, 2001-02

Tourism and the economy

Market characteristics

• Figure 70: Seasonality of visit, 2002

MICE tourism

• Figure 71: Market share by number of international meetings, 1998-2002

Accommodation

• Figure 72: Madrids hotel capacity, 1999-2002
• Figure 73: Hotel occupancy by month, 2001-02
• Figure 74: Average occupancy, 1998-2002
• Figure 75: Hotel performance, 2001-02

Transport

Organisation of tourism

Industry comment

Future prospects

Paris

Overview

Data sources

Attractions

• Figure 76: Top six museums and monuments in Paris, by number of visitors, 2002
• Figure 77: Leisure parks and attractions, by number of visitors, 2002

Arrivals

• Figure 78: Domestic and international arrivals and visitor nights in Paris hotels, 1999-2002
• Figure 79: International arrivals in Paris by main source market, 2002
• Arrivals in 2003
• Figure 80: Top ten arrivals markets in Paris hotels, Jan-Aug 2002-03

Tourism and the economy

• Figure 81: Average spend per day per person, 2002

Market characteristics

• Length of stay
• Figure 82: Average length of stay in classified hotels in Ile-de-France, 2000
• Seasonality of visit
• Figure 83: International tourist arrivals in Parisien hotels by month, 2002

MICE tourism

• Figure 84: Estimated number of visitors at trade shows in the 11 exhibition centres of Paris Ile-de-France, 1997-2001
• Figure 85: Market share by number of international meetings, 1998-2002

Accommodation

• Figure 86: Number of classified hotels and rooms in Paris by category, Jan 2003
• Figure 87: Occupancy rates in Paris, 1998-2002
• Figure 88: Occupancy rates in Paris by month, 2002
• Figure 89: Hotel Performance, 2001-02

Transport

• A?oports de Paris
• Low-cost airlines
• Rail travel

Organisation of tourism

Industry comment

Future prospects

• Figure 90: Arrivals and nights in classified hotels in Paris, 2000 and 2010

Rome

Overview

Data sources

Attractions

• Figure 91: Top Roman attractions under national administration, 2002

Arrivals

• Figure 92: Arrivals and overnights in Rome, 2001-02
• Figure 93: Arrivals and overnights by selected source markets, 2001-02

Tourism and the economy

Market characteristics

• Figure 94: Room occupancy rates by month, 2001

MICE tourism

• Figure 95: Market share by number of international meetings, 1998-2002

Accommodation

• Figure 96: Accommodation in Rome, 2002
• Figure 97: Room occupancy rates by category, 2001-02
• Figure 98: Hotel performance, 2001-02

Transport

Organisation of tourism

Industry comment

Future prospects

St Petersburg

Overview

Data sources

Attractions

Arrivals

• Figure 99: Total arrivals to northwest region and St Petersburg, 1992-2001
• Figure 100: Arrivals by source market, 2000-01

Tourism and the economy

Market characteristics

• Figure 101: Purpose of visit to St Petersburg, 2001
• Figure 102: Occupancy rates by month at St Petersburg hotels by category, 2001

MICE tourism

• Figure 103: Market share by number of international meetings, 1998-2002

Accommodation

• Figure 104: Hotel capacity in St Petersburg, 2000-01
• Figure 105: Average occupancy rates by category, 2000-01

Transport

• Figure 106: Means of entry to northwest of Russia, 2001

Organisation of tourism

Industry comment

Future prospects

Vienna

Overview

Data sources

Attractions

• Figure 107: Visitors to Viennas top ten attractions, 2002

Arrivals

• Figure 108: Total tourist arrivals in Vienna by month, 2002
• Figure 109: Tourist overnight stays by country, 2001-02

Tourism and the economy

• Figure 110: Percentage of total tourism spending by country, 2002

Market characteristics

• Figure 111: Average length of stay and percentage occupancy by month, 2002

MICE tourism

• Figure 112: Vienna conference statistics, 2001-02
• Figure 113: Market share by number of international meetings, 1998-2002

Accommodation

• Figure 114: Viennas room capacity by classification, 2002
• Figure 115: Number of overnights and market share by category, 2002
• Figure 116: Average occupancy rates by category, 2001-02
• Figure 117: Hotel performance, 2001-02

Transport

Organisation of tourism

Industry comment

Future prospects

Budapest

Overview

Data sources

Attractions

• Castle Hill
• Baths
• Gell?t Hill
• Opera House
• City Park
• Calendar events

Arrivals

• 2002
• 2003
• Figure 118: Foreign tourist arrivals by country of origin, 2001-02
• Figure 119: Foreign tourist arrivals by country of origin, Jan-Jul 2003

Tourism and the economy

Market characteristics

• Length of stay
• Seasonality of visit
• Figure 120: Overnights and duration of stay country of origin, 2001-02

MICE tourism

• Budapest Fair Centre
• Figure 121: New meeting venues in Budapest, 2002-05
• Figure 122: Market share by number of international meetings, 1998-2002

Accommodation

• Danubius Hotels
• Figure 123: Danubius hotels in Budapest, 2003
• Recent activity
• Occupancy levels
• Figure 124: Budapest hotel occupancy rates by sector, 1999-2001
• Figure 125: Hotel performance, 2001-02
• Capacity
• Figure 126: Budapest accommodation capacity by sector, 1999-2001
• Figure 127: Foreign guestnights by sector, Jan-Dec, 2002/Jan-Jul, 2003

Transport

• Ferihegy International Airport
• Figure 128: Passenger breakdown by citizenship, Jan-Sep 2003
• Budapest: emerging low-cost destination

Organisation of tourism

• Spa tourism
• Campaigns

Industry comment

Future prospects

Dubrovnik

Overview

Data sources

Attractions

Arrivals

• Figure 129: Arrivals in Dubrovnik-Neretva, 1990-2003
• Source markets
• Figure 130: Arrivals and overnights in Croatia by country, 2000
• Figure 131: Tourism in Croatia, 1980-2000

Tourism and the economy

Market characteristics

• Length of stay
• Figure 132: Average length of stay in Croatia, 1980-2000
• Seasonality
• Figure 133: Tourist arrivals in Dubrovnik-Neretva by month, 1990-2003

MICE tourism

• Figure 134: Business venues in Dubrovnik with room capacities, 2003
• Figure 135: Market share by number of international meetings, 1998-2002

Accommodation

• Figure 136: Capacity of Dubrovnik hotels by sector, 2003
• Accommodation developments

Transport

• Dubrovnik Airport
• Figure 137: Passenger arrivals at Dubrovnik Airport, 1987-2002
• Source markets
• Figure 138: Passengers arrivals by country, 2002
• Carriers
• Figure 139: Top 12 airlines at Dubrovnik airport, 2002
• Sea

Organisation of tourism

Industry comment

Future prospects

Lisbon

Overview

Data sources

Attractions

• Figure 140: Lisbons leading visitor attractions, 2001-02

Arrivals

• Figure 141: Total arrivals to Lisbon, 1996-2002
• Figure 142: Arrivals and overnights by country of origin, 2001-02

Tourism and the economy

• Figure 143: Portuguese balance of payments, 1996-2002

Market characteristics

• Purpose of visit
• Figure 144: Purpose of visit to Lisbon, 2002
• Length of stay
• Figure 145: Average length of stay, 2001-02
• Seasonality
• Figure 146: Seasonality of visit for total arrivals, 2002

MICE tourism

• Figure 147: Market share by number of international meetings, 1998-2002

Accommodation

• Figure 148: Hotel capacity by category, 2003
• Figure 149: Hotel occupancy rates by category, 2001-02
• Figure 150: Hotel Performance, 2001-02
• Figure 151: Selected hotels scheduled to open in Lisbon by 2005

Transport

• Figure 152: Traffic to Lisbon Airport, 2002
• Figure 153: Means of entry to Lisbon, 2002

Organisation of tourism

Industry comment

Future prospects

Stockholm

Overview

Data sources

Attractions

• Figure 154: Visitors to top 10 museums and other attractions, 2002

Arrivals

• Figure 155: International arrivals to Stockholm, 1998-2002
• Figure 156: Arrivals in Stockholm, Jan-Dec, 2002 and Jan-Aug, 2003

Tourism and the economy

• Figure 157: Revenue in Stockholm country by industry, 2000-02

Market characteristics

• Purpose of visit
• Figure 158: Purpose of trip to Stockholm, 2002
• Length of stay
• Seasonality of visit
• Figure 159: Occupancy rates in Stockholm city hotels by month, 1999-2002

MICE tourism

• Figure 160: Market share by number of international meetings, 1998-2002

Accommodation

• Figure 161: Occupancy rates in Stockholm, 2000-02
• Figure 162: Hotel performance, 2001-02
• Holiday camps
• Campsites
• Figure 163: Guest nights at campsites in Stockholm county, 2002

Transport

• Air
• Cruises and ferries
• Figure 164: Cruises to Stockholm, 1996-2002

Organisation of tourism

• Summer events
• Day-excursions
• Stockholm Card

Industry comment

Future prospects

Tallinn

Overview

Data sources

Attractions

Arrivals

• Figure 165: Foreign arrivals to Tallinn, 1996-2001
• Figure 166: Foreign tourists in accommodation establishments, 1998-2002
• Figure 167: Tourists in Tallinn accommodation establishments by country of residence, 2000-02

Tourism and the economy

• Figure 168: International travel receipts change, 1997-2002

Market characteristics

• Purpose of visit
• Figure 169: Purpose of trips to Tallinn, 2002
• Length of stay
• Figure 170: Average length of stay in all types of accommodation in nights, 2002
• Seasonality

MICE tourism

Accommodation

• Figure 171: Foreign & domestic tourists in accommodation establishments, 1998-2002
• Figure 172: Accommodation capacity & occupancy in Tallinn, 1998-2002

Transport

• Figure 173: Cruise arrivals to Tallinn, 1998-2002

Organisation of tourism

Industry comment

Future prospects

• Arrivals in 2003
• Figure 80: Top ten arrivals markets in Paris hotels, Jan-Aug 2002-03

Tourism and the economy

• Figure 81: Average spend per day per person, 2002

Market characteristics

• Length of stay
• Figure 82: Average length of stay in classified hotels in Ile-de-France, 2000
• Seasonality of visit
• Figure 83: International tourist arrivals in Parisien hotels by month, 2002

MICE tourism

• Figure 84: Estimated number of visitors at trade shows in the 11 exhibition centres of Paris Ile-de-France, 1997-2001
• Figure 85: Market share by number of international meetings, 1998-2002

Accommodation

• Figure 86: Number of classified hotels and rooms in Paris by category, Jan 2003
• Figure 87: Occupancy rates in Paris, 1998-2002
• Figure 88: Occupancy rates in Paris by month, 2002
• Figure 89: Hotel Performance, 2001-02

Transport

• A?oports de Paris
• Low-cost airlines
• Rail travel

Organisation of tourism

Industry comment

Future prospects

• Figure 90: Arrivals and nights in classified hotels in Paris, 2000 and 2010

Rome

Overview

Data sources

Attractions

• Figure 91: Top Roman attractions under national administration, 2002

Arrivals

• Figure 92: Arrivals and overnights in Rome, 2001-02
• Figure 93: Arrivals and overnights by selected source markets, 2001-02

Tourism and the economy

Market characteristics

• Figure 94: Room occupancy rates by month, 2001

MICE tourism

• Figure 95: Market share by number of international meetings, 1998-2002

Accommodation

• Figure 96: Accommodation in Rome, 2002
• Figure 97: Room occupancy rates by category, 2001-02
• Figure 98: Hotel performance, 2001-02

Transport

Organisation of tourism

Industry comment

Future prospects

St Petersburg

Overview

Data sources

Attractions

Arrivals

• Figure 99: Total arrivals to northwest region and St Petersburg, 1992-2001
• Figure 100: Arrivals by source market, 2000-01

Tourism and the economy

Market characteristics

• Figure 101: Purpose of visit to St Petersburg, 2001
• Figure 102: Occupancy rates by month at St Petersburg hotels by category, 2001

MICE tourism

• Figure 103: Market share by number of international meetings, 1998-2002

Accommodation

• Figure 104: Hotel capacity in St Petersburg, 2000-01
• Figure 105: Average occupancy rates by category, 2000-01

Transport

• Figure 106: Means of entry to northwest of Russia, 2001

Organisation of tourism

Industry comment

Future prospects

Vienna

Overview

Data sources

Attractions

• Figure 107: Visitors to Viennas top ten attractions, 2002

Arrivals

• Figure 108: Total tourist arrivals in Vienna by month, 2002
• Figure 109: Tourist overnight stays by country, 2001-02

Tourism and the economy

• Figure 110: Percentage of total tourism spending by country, 2002

Market characteristics

• Figure 111: Average length of stay and percentage occupancy by month, 2002

MICE tourism

• Figure 112: Vienna conference statistics, 2001-02
• Figure 113: Market share by number of international meetings, 1998-2002

Accommodation

• Figure 114: Viennas room capacity by classification, 2002
• Figure 115: Number of overnights and market share by category, 2002
• Figure 116: Average occupancy rates by category, 2001-02
• Figure 117: Hotel performance, 2001-02

Transport

Organisation of tourism

Industry comment

Future prospects

Budapest

Overview

Data sources

Attractions

• Castle Hill
• Baths
• Gell?t Hill
• Opera House
• City Park
• Calendar events

Arrivals

• 2002
• 2003
• Figure 118: Foreign tourist arrivals by country of origin, 2001-02
• Figure 119: Foreign tourist arrivals by country of origin, Jan-Jul 2003

Tourism and the economy

Market characteristics

• Length of stay
• Seasonality of visit
• Figure 120: Overnights and duration of stay country of origin, 2001-02

MICE tourism

• Budapest Fair Centre
• Figure 121: New meeting venues in Budapest, 2002-05
• Figure 122: Market share by number of international meetings, 1998-2002

Accommodation

• Danubius Hotels
• Figure 123: Danubius hotels in Budapest, 2003
• Recent activity
• Occupancy levels
• Figure 124: Budapest hotel occupancy rates by sector, 1999-2001
• Figure 125: Hotel performance, 2001-02
• Capacity
• Figure 126: Budapest accommodation capacity by sector, 1999-2001
• Figure 127: Foreign guestnights by sector, Jan-Dec, 2002/Jan-Jul, 2003

Transport

• Ferihegy International Airport
• Figure 128: Passenger breakdown by citizenship, Jan-Sep 2003
• Budapest: emerging low-cost destination

Organisation of tourism

• Spa tourism
• Campaigns

Industry comment

Future prospects

Dubrovnik

Overview

Data sources

Attractions

Arrivals

• Figure 129: Arrivals in Dubrovnik-Neretva, 1990-2003
• Source markets
• Figure 130: Arrivals and overnights in Croatia by country, 2000
• Figure 131: Tourism in Croatia, 1980-2000

Tourism and the economy

Market characteristics

• Length of stay
• Figure 132: Average length of stay in Croatia, 1980-2000
• Seasonality
• Figure 133: Tourist arrivals in Dubrovnik-Neretva by month, 1990-2003

MICE tourism

• Figure 134: Business venues in Dubrovnik with room capacities, 2003
• Figure 135: Market share by number of international meetings, 1998-2002

Accommodation

• Figure 136: Capacity of Dubrovnik hotels by sector, 2003
• Accommodation developments

Transport

• Dubrovnik Airport
• Figure 137: Passenger arrivals at Dubrovnik Airport, 1987-2002
• Source markets
• Figure 138: Passengers arrivals by country, 2002
• Carriers
• Figure 139: Top 12 airlines at Dubrovnik airport, 2002
• Sea

Organisation of tourism

Industry comment

Future prospects

Lisbon

Overview

Data sources

Attractions

• Figure 140: Lisbons leading visitor attractions, 2001-02

Arrivals

• Figure 141: Total arrivals to Lisbon, 1996-2002
• Figure 142: Arrivals and overnights by country of origin, 2001-02

Tourism and the economy

• Figure 143: Portuguese balance of payments, 1996-2002

Market characteristics

• Purpose of visit
• Figure 144: Purpose of visit to Lisbon, 2002
• Length of stay
• Figure 145: Average length of stay, 2001-02
• Seasonality
• Figure 146: Seasonality of visit for total arrivals, 2002

MICE tourism

• Figure 147: Market share by number of international meetings, 1998-2002

Accommodation

• Figure 148: Hotel capacity by category, 2003
• Figure 149: Hotel occupancy rates by category, 2001-02
• Figure 150: Hotel Performance, 2001-02
• Figure 151: Selected hotels scheduled to open in Lisbon by 2005

Transport

• Figure 152: Traffic to Lisbon Airport, 2002
• Figure 153: Means of entry to Lisbon, 2002

Organisation of tourism

Industry comment

Future prospects

Stockholm

Overview

Data sources

Attractions

• Figure 154: Visitors to top 10 museums and other attractions, 2002

Arrivals

• Figure 155: International arrivals to Stockholm, 1998-2002
• Figure 156: Arrivals in Stockholm, Jan-Dec, 2002 and Jan-Aug, 2003

Tourism and the economy

• Figure 157: Revenue in Stockholm country by industry, 2000-02

Market characteristics

• Purpose of visit
• Figure 158: Purpose of trip to Stockholm, 2002
• Length of stay
• Seasonality of visit
• Figure 159: Occupancy rates in Stockholm city hotels by month, 1999-2002