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Coffeehouses and Donut Shops - US - July 2008

Product Type: Market Research Report Publication Date: Jul 28, 2008
 
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SUMMARY

Abstract

While coffeehouses and donut shops share a glowing sales growth history, recent events suggest the need for reevaluation amid heightened competition and company-specific troubles. Relevant issues and questions addressed in this report include:

  • How recent changes at Starbucks affect the industry
  • How shifts in demographic targeting could widen Starbucks' net
  • How independents can stand out in a crowded playing field
  • How coffeehouses and donut shops stack up against fast causal, QSRs, and convenience stores
  • How can players continue to harness the benefits of menu variety?
  • Who is out in front in adapting to green and wellness trends?
  • Which leading chain carries momentum in terms of unit growth or sales per unit?
  • Who purchases from coffeehouses and donut shops, how often, and where?
  • How coffeehouses are used "beyond the purchase"
  • Donut shop visit rationales
  • Interest in trying new options, such as all-day breakfast or smoothies

TABLE OF CONTENTS

Table of Contents

  • Scope and Themes
  • What you need to know
  • Definition
  • Data sources
  • Consumer survey data
  • Abbreviations and terms
  • Abbreviations
  • Terms
  • Executive Summary
  • In a nutshell
  • Competitive context
  • Segment performance
  • Starbucks quick take
  • Dunkin' quick take
  • The independent coffeehouse quick take
  • Celebrating "Independents Day"
  • Innovation and innovators
  • Boosting up beverages
  • Focusing on food
  • Going green
  • Health and wellness
  • Advertising and marketing focus
  • Rounding out the consumer
    • Figure 1: Usage and mean usage of coffeehouses and donut shops, April 2008
  • Coffeehouse and donut shop food and drink purchases
  • How coffeehouses are used
  • Interest in coffeehouse attributes
  • Market Size and Forecast
    • Figure 4: U.S. system-wide sales of top coffeehouses and donut shops, 2005 and 2007
    • Figure 5: U.S. system-wide sales of top coffeehouses and donut shops, at current prices, 2005-09
    • Figure 6: U.S. system-wide sales of top coffeehouses and donut shops, at constant prices, 2005-09
  • Competitive Context
  • Key points
  • Cannibalization
  • QSRs
  • Fast Casual
  • Convenience stores and gas stations
  • Segment Performance
  • Key points
  • Coffeehouses
    • Figure 7: U.S. retail coffeehouse sales at top three chains, 2005 and 2007
    • Figure 8: U.S. retail coffeehouse units at top three chains, 2005 and 2007
  • Donut shops
    • Figure 9: U.S. retail donut shop sales at top three chains, 2005 and 2007
    • Figure 10: U.S. retail donut shop units at top three chains, 2005 and 2007
  • Market Drivers
  • Key points
  • The impacts of economic slowdown
  • Restaurant spending is down
    • Figure 11: Spending at restaurants compared to last year, January 2008
    • Figure 12: Ways consumers have cut down on restaurant spending, January 2008
  • Rising food costs
  • A thriving coffee culture
  • Focusing on food
  • Analysis: Starbucks
  • Trouble afoot
  • Changes in the works
  • How demographics can reinvigorate the brand
    • Figure 13: Starbucks demographic profile, 2007
    • Figure 14: Top Starbucks' cohorts, by average number of visits in past 30 days
  • Analysis: Dunkin' Donuts
  • A gorilla flexes geographic muscles
  • Core offerings and innovations
  • The demographic connection
    • Figure 15: Dunkin' Donuts demographic profile, 2007
    • Figure 16: Top Dunkin' Donuts' cohorts, by average number of visits in past 30 days
  • Analysis: The Independent Coffeehouse
  • Intelligentsia finds niche with "Third Wave" premium coffee
  • The Independent Fan Club
    • Figure 17: Preference for independent coffeehouses, key demographics, April 2008
  • Restaurant Brand Qualities
  • Key points
  • Starbucks -- too much of a good thing?
  • The Dunkin' Dilemma
  • Innovation and Innovators
  • Key points
  • Boosting up beverages
    • Figure 18: Top beverage types at coffeehouses and donut shops, 2006-08
  • Focusing on food
    • Figure 19: Top 15 menu item dishes at coffeehouses and donut shops, 2006-08
  • Celebrating "Independents Day"
  • Going green
  • Health and wellness
    • Figure 20: Top 10 nutritional claims for coffeehouses and donut shops, Q1 2008
  • Overseas expansion
  • Advertising and Promotion
  • Key points
  • Interactive marketing
  • Giveaways and sampling
  • Television advertising
  • Dunkin' Donuts
    • Figure 21: Sobe Coolata, Dunkin' Donuts
    • Figure 22: Rachel Ray, Dunkin' Donuts
    • Figure 23: Jermaine Dupri, Dunkin' Donuts
    • Figure 24: Vanilla Spice, Dunkin' Donuts
    • Figure 25: Milky Way hot chocolate, Dunkin' Donuts
    • Figure 26: Everyday man, Dunkin' Donuts
    • Figure 27: Oven toasted line, Dunkin' Donuts
    • Figure 28: Oven Toasted Flatbread Sandwich, Dunkin' Donuts
  • Starbucks
    • Figure 29: Christmas Blend, Starbucks
    • Figure 30: Peppermint White Chocolate Mocha, Starbucks
    • Figure 31: Holiday drinks, Starbucks
  • Tim Hortons
    • Figure 32: Hockey culture, Tim Hortons
    • Figure 33: Holiday gift giving, Tim Hortons
    • Figure 34: Deli Trio sandwich, Tim Hortons
  • Coffeehouse and Donut Shop Usage
  • Key points
  • Coffeehouse and donut shop usage
    • Figure 35: Usage of coffeehouses and donut shops in past month, by age, April 2008
    • Figure 36: Use and mean usage of coffeehouses and donut shops in past month, by gender, April 2008
    • Figure 37: Mean usage of coffeehouses and donut shops in past month, by age, April 2008*
    • Figure 38: Mean usage of coffeehouses and donut shops in past month, by household income, April 2008
  • Coffeehouse and Donut Shop Food and Drink Purchases
  • Key points
    • Figure 39: Types of beverages purchased at coffeehouses and donut shops, April 2008
    • Figure 40: Types of food purchased at coffeehouses and donut shops, April 2008
  • Coffeehouses
    • Figure 41: Types of beverages and food purchased at coffeehouses, by gender, April 2008
    • Figure 42: Types of beverages and food purchased at coffeehouses, by age, April 2008
  • Donut shops
    • Figure 43: Types of beverages and food purchased at donut shops, by gender, April 2008
    • Figure 44: Types of beverages and food purchased at donut shops, by age, April 2008
  • How Coffeehouses Are Used
  • Key points
    • Figure 45: How coffeehouses are used, by topline and gender, April 2008
    • Figure 46: How coffeehouses are used, by topline, employment status and gender, April 2008
    • Figure 47: How coffeehouses are used, by employment status and household income, April 2008
  • Interest in Coffeehouse Attributes
  • Key points
  • Convenience and price
    • Figure 48: Interest in coffeehouse convenience and price, by topline and age, April 2008
    • Figure 49: Interest in coffeehouse convenience and price, by presence of children, April 2008
  • Food and beverage variety
    • Figure 50: Interest in coffeehouse food and beverage variety, by topline and gender, April 2008
  • Value-add offerings
    • Figure 51: Interest in coffeehouse value-add offerings, by topline and gender, April 2008
    • Figure 52: Interest in coffeehouse value-add offerings, by age, April 2008
  • Donut Shop visit Rationales
  • Key points
    • Figure 53: Reasons for visiting a donut shop, by gender, April 2008
    • Figure 54: Reasons for visiting a donut shop, by age, April 2008
    • Figure 55: Reasons for visiting a donut shop, by household income, April 2008
  • Demographic Focus: Region
  • Key points
  • Coffeehouse and donut shop usage
    • Figure 58: Usage of coffeehouses and donut shops in past month, by region, April 2008
  • Donut shop food and drink purchases
    • Figure 59: Types of beverages purchased at donut shops, by region, April 2008
    • Figure 60: Reasons for visiting a donut shop, by region, April 2008
    • Figure 61: Attitudes towards coffeehouses, by regions, April 2007
  • Appendix: Other Useful Consumer Tables
    • Figure 75: Mean usage of coffeehouses and donutshops in past month, by race/Hispanic origin, April 2008*
    • Figure 76: Types of beverages and food purchased at coffeehouses, by race/Hispanic origin, April 2008
    • Figure 77: Types of beverages and food purchased at donut shops, by race/Hispanic origin, April 2008
    • Figure 78: Interest in coffeehouse value-add offerings, by race/Hispanic origin, April 2008
    • Figure 79: Reasons for visiting a donut shop, by race/Hispanic origin, April 2008
    • Figure 80: Coffeehouse purchasing preferences and local attitudes, by race/Hispanic origin, April 2008
  • Appendix: Trade Associations

Coffeehouses and Donut Shops - US - July 2008

Publisher: Mintel International Group Ltd.

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