Web Conferencing Market Trends, 2003-2007

SUMMARY

A comprehensive study of the Web Conferencing market and its potential growth over the next four years, including:

Market Trends, Market Size Revenues ($), Installed Base (IB), and Four-year Forecasts for:

• On-Premise Web Conferencing
• Hosted Web Conferencing

Analysis of key technology components of Web Conferencing.

In-depth analysis of key market players, including:

• On-Premise Web Conferencing: First Virtual Communications, Groove Networks, SpartaCom Technologies, Centra, and many more.
• Hosted Web Conferencing: WebEx, Microsoft, Raindance, Genesys Conferencing, Sonexis, IBM, and many more.

This report is intended for Web Conferencing Operators, Service Providers, Vendors, CorporateOrganizations, and Investors who need to make informed decisions about the Web Conferencing Market.

TABLE OF CONTENTS

FULL TABLE OF CONTENTS

SCOPE.....7

METHODOLOGY......9

EXECUTIVE SUMMARY.......11

CHAPTER 1: MARKET ANALYSIS ....13

• 1.1 WEB CONFERENCING MARKET OVERVIEW ......15
  • 1.1.1 The Evolution of Web Conferencing.....16
  • 1.1.2 Market Drivers.......18
  • 1.1.3 Market Barriers......22
  • 1.1.4 Market Trends........24
• 1.2 MARKET SEGMENTA26
  • 1.2.1 On-Premise Web Conferencing........28
  • 1.2.2 On-Premise Web Conferencing Worldwide Market Growth Forecast......32
  • 1.3.3 Hosted Web Confer35
  • 1.3.4 Hosted Web Conferencing Worldwide Market Growth Forecast...39

CHAPTER II: TECHNOLOGY ........43

• 2.1. ARCHITECTURE ...47
  • 2.1.1 Client Server Archit47
  • 2.1.2 Peer-to-Peer Archit47
  • 2.1.3 General Infrastructure48
• 2.2 JAVA APPLETS.......49
• 2.3 VOIP .....50
• 2.4 INTEGRATION FEATU50
• 2.5 POWERPOINT....51
• 2.6 APPLICATION/DESKTOP SHARING.......52
• 2.7 WHITEBOARD/ANNOTATION TOOLS ........52
• 2.8 RECORD AND PLAYBACK .......52
• 2.9 POLLING & QUIZZING ....53
• 2.10 REMOTE CONTROL........53
• 2.11 WEB TOURING/ CO-BROWSING......54
• 2.12 INTERACTIVE TEXT CHAT....54
• 2.13 VIDEO INTEGRATION...54
• 2.14 SECURITY ........55

CHAPTER III: WEB CONFERENCING PROVIDERS AND VENDORS ......57

• CATA TECHNOLOGIES, INC......59
• CENTRA SOFTWARE, IN65
• FIRST VIRTUAL COMMUNICATIONS.....73
• GENESYS CONFEREN81
• GROOVE NETWORKS, INC........89
• IBM LOTUS....97
• LATITUDE COMMUNICATIONS, INC...103
• MICROSOFT CORP .....111
• ORACLE........119
• POLYCOM ....125
• RAINDANCE COMMUNICATIONS, INC.....131
• SMART TECHNOLOGIES INC........137
• SONEXIS .......143
• LINKTIVITY (A DIVISION OF SPARTACOM TECHNOLOGIES).......149
• SPECTEL.......157
• STARBAK C165
• WEBEX COMMUNICATIONS, INC....171

3.1 OTHER WEB CONFERENCING PROVIDERS AND VENDORS ...179

List of Figures

• Figure 1: The Origins of Web Conferencing......16
• Figure 2: The Evolution of Web Conferencing Features Over the Past Few Decades.....18
• Figure 3: Key Players in the Web Conferencing Market........27
• Figure 4: On-Premise Web Conferencing Vendors Revenue Market Share, 2003......30
• Figure 5: On-Premise Web Conferencing Vendors Revenues by Region, 2003.....31
• Figure 6: On-Premise Web Conferencing Vendors - Market Share by IB, 2003...31
• Figure 7: On-Premise Web Conferencing Vendors Installed Base Forecast, 2003-2007.....34
• Figure 8: On-Premise Web Conferencing Vendors Revenue Forecast ($M), 2003-2007.....34
• Figure 9: On-Premise Web Conferencing Vendors Forecast by Region, 2003-2007......35
• Figure 10: Hosted Web Conferencing Providers Revenue Market Share, 2003....38
• Figure 11: Hosted Web Conferencing Providers Revenues by Region, 2003........38
• Figure 12: Hosted Web Conferencing Providers - Market Share by IB, 2003.......39
• Figure 13: Hosted Web Conferencing Revenue Forecast ($M) 2003-2007......41
• Figure 14: Hosted Web Conferencing Installed Base Forecast, 2003-2007....41
• Figure 15: Hosted Web Conferencing Revenue Forecast by Region ($M), 2003-2007....42
• Figure 16: The Convergence of Audio, Data, and Voice Communications to Web Conferencing........46

List of Tables

• Table 1: Summary of Standard Web Conferencing Features.......16
• Table 2: On-Premise Web Conferencing Vendors Market Share, 2003...... 29
• Table 3: On-Premise Web Conferencing Forecast ($M), 2003-2007...33
• Table 4: Hosted Web Conferencing Providers Market Share, 2003......37
• Table 5: Hosted Web Conferencing Forecast ($M), 2003-2007........40
• Table 6: Other Web Conferencing Providers and Vendors........184