Instant Messaging Market, 2007-2011

SUMMARY

A comprehensive analysis of the Instant Messaging Market, including:

• Market Size, Installed Base and Revenue Market Share by Vendor, Four-Year Forecasts, Breakouts by Region, and Business Size
• The Study Covers Four Key Market Segments:
  • Public IM
  • Enterprise IM
  • IM Management/Security
  • IM Clients
• Includes statistics on Worldwide Accounts, IM Traffic, and Consumer vs. Corporate IM users.
• In-depth analysis of leading market players: Akonix Systems, AOL LLC (Time Warner), Barracuda Networks, FaceTime Communications, Google, Gordano, IBM Corporation, Jabber, Microsoft Corporation, Parlano, Postini, Reuters Group, ScanSafe, Skype, St. Bernard Software, Symantec, Trend Micro, WebEx Communications, and Yahoo!.

This report is intended for Organizations, Vendors, and Investors who need to make informed decisions about the Instant Messaging market.

METHODOLOGY

The information and analysis in this report is based on primary research conducted by The Radicati Group, Inc. It consists of information collected from vendors, and users within global corporations via interviews and surveys. Secondary research sources have also been used, where appropriate, to cross-check the information collected. These include company annual reports and market size information from various market segments of the computer industry.

TABLE OF CONTENTS

• SCOPE
• METHODOLOGY
• EXECUTIVE SUMMARY

CHAPTER ONE: MARKET TRENDS

• 1.1 MARKET DEFINITION
• 1.2 MARKET SEGMENTATION
• 1.3 MARKET ANALYSIS
• 1.4 PUBLIC IM NETWORKS
  • 1.4.1 Public IM Market Share
  • 1.4.2 Public IM Forecast
  • 1.4.3 Public IM Installed Base by Region
  • 1.4.4 Public IM Consumer vs. Corporate Users
• 1.5 ENTERPRISE IM
  • 1.5.1 Enterprise IM Market Share
  • 1.5.2 Enterprise IM Forecast
  • 1.5.3 Enterprise IM Revenue by Region
  • 1.5.4 Enterprise IM Installed Base by Business Size
• 1.6 IM MANAGEMENT/SECURITY VENDORS
  • 1.6.1 IM Management/Security Market Share
  • 1.6.2 IM Management/Security Forecast
  • 1.6.3 IM Management/Security Revenue by Region
  • 1.6.4 IM Management/Security Installed Base by Business Size
• 1.7 IM CLIENTS
  • 1.7.1 IM Client Market Share
  • 1.7.2 IM Clients Market Forecast

CHAPTER TWO: INSTANT MESSAGING VENDORS

• AKONIX SYSTEMS, INC.
• AOL LLC (TIME WARNER)
• BARRACUDA NETWORKS, INC.
• FACETIME COMMUNICATIONS, INC.
• GOOGLE INC.
• GORDANO LTD
• IBM CORPORATION
• JABBER, INC.
• MICROSOFT CORPORATION (OCS)
• MICROSOFT CORPORATION (ONLINE SERVICES BUSINESS)
• PARLANO
• POSTINI, INC.
• REUTERS GROUP PLC
• SCANSAFE, INC
• SKYPE TECHNOLOGIES S.A. (EBAY)
• ST. BERNARD SOFTWARE
• SYMANTEC CORPORATION
• TREND MICRO INC.
• WEBEX COMMUNICATIONS, INC.
• YAHOO! INC.

LIST OF FIGURES

• FIGURE 1: IM TRAFFIC, 2007-2011
• FIGURE 2: PUBLIC IM INSTALLED BASE MARKET SHARE, 2007
• FIGURE 3: PUBLIC IM ACCOUNTS BY REGION, 2007-2011
• FIGURE 4: PUBLIC IM USERS BY TYPE, 2007-2011
• FIGURE 5: CORPORATE PUBLIC IM ACCOUNTS BY BUSINESS SIZE, 2007 & 2011
• FIGURE 6: ENTERPRISE IM INSTALLED BASE MARKET SHARE, 2007
• FIGURE 7: ENTERPRISE IM REVENUE MARKET SHARE, 2007
• FIGURE 8: ENTERPRISE IM MARKET REVENUE FORECAST, 2007-2011
• FIGURE 9: ENTERPRISE IM MARKET REVENUE BY REGION, 2007 & 2011
• FIGURE 10: ENTERPRISE IM BY BUSINESS SIZE, 2007 & 2011
• FIGURE 11: IM MANAGEMENT/SECURITY INSTALLED BASE MARKET SHARE, 2007
• FIGURE 12: IM MANAGEMENT/SECURITY REVENUE MARKET SHARE, 2007
• FIGURE 13: IM MANAGEMENT/SECURITY MARKET REVENUE FORECAST, 2007-2011
• FIGURE 14: IM MANAGEMENT/SECURITY REVENUE BY REGION, 2007 & 2011
• FIGURE 15: IM MANAGEMENT/SECURITY INSTALLED BASE BY BUSINESS SIZE, 2007 & 2011
• FIGURE 16: IM CLIENTS INSTALLED BASE MARKET SHARE, 2007

LIST OF TABLES

• TABLE 1: WORLDWIDE IM ACCOUNTS AND USERS, 2007-2011
• TABLE 2: WORLDWIDE IM ACCOUNTS AND USERS, 2007-2011
• TABLE 3: WORLDWIDE IM ACCOUNTS, ENTERPRISE IM VS. PUBLIC IM, 2007-2011
• TABLE 4: IM TRAFFIC, 2007-2011
• TABLE 5: PUBLIC IM MARKET SHARE
• TABLE 6: PUBLIC IM IB AND USER FORECAST
• TABLE 7: PROTOCOL SUPPORT FOR SIP/SIMPLE AND XMPP
• TABLE 8: ENTERPRISE IM MARKET IB AND REVENUE MARKET SHARE
• TABLE 9: ENTERPRISE IM MARKET IB AND REVENUE FORECAST, 2007-2011
• TABLE 10: IM MANAGEMENT/SECURITY INSTALLED BASE AND REVENUE MARKET SHARE, 2007
• TABLE 11: IM MANAGEMENT/SECURITY INSTALLED BASE AND REVENUE FORECAST, 2007-2011
• TABLE 12: POPULAR IM CLIENTS
• TABLE 13: IM CLIENTS INSTALLED BASE FORECAST, 2007-2011