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Publish Date |
Type |
Customer Switching in the German Major Power Users Market
Almost five years after formal market opening, customer acquisition and churn in the German power sector is finally becoming a reality. However, winning new customers requires more…
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Mar 25, 2003 |
Market Research Report |
Competitor Tracking, Customer Service in German Major Energy Users Supply, Issue 1
Based on over 400 interviews with energy buyers, this report focuses on customer service in the German major energy user market. It assesses what customer service elements are more…
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Mar 18, 2003 |
Market Research Report |
Energy Management Services in Europe to 2006
Europe's major energy users are increasingly sophisticated in their energy buying strategies, looking to minimise their energy-related outlay, and are willing to pay for more…
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Mar 18, 2003 |
Market Research Report |
Competitor Tracking, Customer Acquisition in the German Major Power Users Sector, Issue 1
The report describes best practice in acqiuring and retaining customers in Germany's over-1GWh power market. It identifies the winners and losers in the customer switching more…
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Mar 03, 2003 |
Market Research Report |
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